Conflict Management

The Conflict Mentor – 12 Steps to a Great Conflict

The 12 Steps to a Great Conflict Seminar is much more than just another a skills course. It’s a studio of personal and group enhancement.

From distaste to delight in 48 hours

In 48 energetic, educational and entertaining hours you become passionate about managing conflicts, motivated to handle them creatively, and inspired to redirect them positively.

Interactive and experience-driven – The 12 Steps to a Great Conflict Method will help you learn the basics of how to manage conflicts in a practical and to the point way. You’ll grow to levels you have never even imagined.

Have you ever wondered which words to use in the heat of a conflict? Or what would it take for people to really listen? Well, it’s time to find out!

Seminar info (PDF) in english

Información sobre el seminario (PDF) en español

Trainer

Motives

  • Emotion management skills
  • Engagement & mediation skills
  • Professional & personal growth
  • Teambuilding
  • Self-confidence

Didactic approach

  • Interactive training
  • Positive and constructive feedback
  • Motivation & Inspiration

Content

  • Boost your power: what you think means where you are
  • Tune your engine: what you feel means where you’ll go
  • Co-drivers do the navigation: listening makes all the difference
  • Choose a track: a tacit agreement as your setting
  • Getting to the finish line: make every word count
  • Test-run your skills: feedback, feedback, feedback

Group size

  •  6 to 8 participants

Venue

  • In-house
  • Organized by client

Duration

  • 2 days

Languages offered

  • English
  • Portuguese
  • Spanish

Check availabilityÂ